About Us – Nyle Systems - Energy Saving Heat Pump Solutions

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Nyle Systems is an innovative company that is dedicated to providing quality products that meet the needs of our customers and our environment.
 

Nyle Systems strives to be a leader in three product markets:

What ties these areas together is 37 years of experience building quality heat pump systems for these markets. We have developed a unique combination of know-how and capabilities to come up with the right system for a wide variety of difficult applications. Our systems are built for commercial and industrial applications, standard products or custom designed, but always built to provide great value to our customers!

We have offices in Westport, Connecticut and our production facility is in Brewer, Maine, just across the river from Bangor, central Maine’s economic and cultural center.

Nyle Systems stands for:

  • Quality, innovation and customer support. These traditional values will never go out of style at Nyle!
  • Commitment to meet our customers’ needs over the long haul
  • Value to buy and value to own
  • Energy efficient, sustainable solutions

 

Quality & Innovation

Especially in the Lumber industry Nyle has been the undisputed leader for the past 36 years. Nyle’s first lumber drying kiln was installed in 1978. Subsequently Nyle invented and patented Nyle XDH, a revolutionary process that surpassed the operating temperature and efficiency of all other dehumidification kilns on the market at that time. More recently we have been awarded patents for Heat Pump Water heating in Cold Climates.

Many Nyle dry kilns are still in operation after 15 – 20 years of drying lumber, they are built to last! Many of our customers are in remote locations and thus we continuously look for ways to make our products as reliable and long lasting as possible. At the same time we have used wireless technology combined with tablet computers to develop the latest in control systems, allowing production to be monitored, controlled and recorded from any place that has secure access to the internet.

We will continue to push the boundaries of heat pump applications and information technology with a focus on developing innovative, quality products.

 

Customer Support

Nyle’s service is legendary. When you buy a Nyle product, you are not only buying the equipment but you are also buying the support. We define support as not just how the equipment works but also how to best use it for your application. In case of lumber this means our support includes: How to dry different species and thicknesses, how to deal with unusual defect or stain, how to handle lumber, how to lay-out the operation for maximum efficiency, what system to use for most economical and flexible drying, etc. This same philosophy is true for all our product areas.

 

Commitment to meet our customers’ needs

Some of our competitors only sell standard products that the customer has to make fit. Others are looking for the maximum upsell every time. At Nyle we are looking to build long-lasting relationships with our customers. Long term relationships allow us to better understand the customers’ needs and that allows us to be offer better value. This means we offer our complete products but we also help the customer pick and choose among just the components they require, or we design a complete custom solution. Just what the customer needs, nothing more and nothing less. In practice it also means that we often work together with our customers to plan their long term expansion. Of course our very high percentage of repeat customers helps to convince us every day that this is this the right way to go!

 

Value to buy and value to own

In every product we build we strive for the lowest cost of ownership over the entire product life cycle. This means, we reduce complexity where possible and use quality components. This reduces upfront cost, maintenance & service costs and means a long product life. We look for solutions that offer energy efficiency, meaning low cost to operate. And we commit to value pricing, again looking for the long term relationship instead of the one-time upside. All this means our products combine value to buy with low cost to operate!

 

Energy efficient, sustainable solutions

Energy efficiency and sustainability have become very fashionable terms in recent years. Truth is, Nyle pioneered the dehumidification drying systems 35 years ago, they reduce energy costs for drying by a whopping 40% – 60%, and our Heat Pump Water heaters are the most energy and cost efficient way to heat water. In fact, we strive for lowest operating costs and energy efficiency has been part of our culture for decades.

In short: We at Nyle Systems commit ourselves to providing top quality products, attentive customer service, fair pricing, hard work, and a depth of expertise unmatched in the industry. Our products are energy efficient and environmentally friendly, and they are easy to use, easy to install, easy to maintain and best of all: affordable. We’re dedicated to giving you the products and service you need—whether it’s your first call, or you’ve owned a system for 30 years.