Senior Customer Service Technician, Junior Service Technician, Trainee Service Technician, Field Service Technician

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Nyle Systems is a growing, innovative company that develops, manufactures and sells heat pump driven, energy saving products ( Specifically, we are active in Lumber Drying, Food Dehydration and Water Heating. Nyle’s manufacturing and design operations are in Brewer, Maine.


Job Description:

We are looking for Service Technicians, from senior through trainee level, to strengthen our customer support team. Your responsibilities will include the following:

  • Service calls: Go to customer sites to repair equipment including warranty and non-warranty work.
  • Equipment installations and start-ups: Visit customer sites to install and start-up new equipment, including training of customer operators
  • The successful applicant should expect to travel between 20% – 40% of the time. Travel can be day-trips and overnights, typically throughout the US & Canada
  • Telephone support: When not traveling, take customer telephone calls with a wide variety of questions about technical support and equipment usage
  • When not traveling and not involved in service calls, train on new capabilities and skills and help with equipment manufacturing
  • The position reports to the service manager and has room to grow.


Job Requirements and qualifications:

  • First rate technician, anywhere from straight out of school (trainee) through 10 years’ experience or more in servicing HVAC equipment (senior)
  • Knowledge of design of heat pump / refrigeration systems
  • Good written and verbal communication skills
  • Good in dealing with wide variety of customers
  • Must have a clean driving record
  • Must have EPA Certification
  • Experience in welding, especially aluminum is a plus
  • Electrical license is helpful
  • Results driven. High energy, drive and focus on meeting commitments.


The job is based in Brewer, Maine.


What’s in it for you:

  • Competitive compensation
  • Benefits: Medical, Dental & 401k
  • Opportunity to be an early member of a growing company
  • Professional environment

Contact: Ton Mathissen ( No phone calls please.